Thank you for shopping with Unic Mart! Below is everything you need to know about how we handle shipping and delivery.
1. Order Processing Time
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All orders are processed within 1-3 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or holidays.
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If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email or SMS (if applicable).
2. Shipping Time & Delivery
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We offer pan-India shipping.
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Delivery typically takes 4–10 business days, depending on your location.
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Rural or remote areas may experience slightly longer delivery times.
3. Shipping Charges
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Free Shipping on all prepaid orders.
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Cash on Delivery (COD) may include a small additional fee, which will be visible during checkout.
4. Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS or email.
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You can also check your order status through the “Track Your Order” section on our website.
5. Incorrect Address
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Please ensure your shipping address is accurate and complete.
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We are not responsible for orders delayed or returned due to incorrect or incomplete addresses.
6. Delivery Delays
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Delivery delays can occasionally occur due to weather conditions, courier issues, or unforeseen circumstances.
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We appreciate your patience and are always here to assist if delays happen.
7. Damaged or Missing Packages
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If your package arrives damaged or items are missing, please contact us within 48 hours of delivery.
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We’ll investigate and resolve the issue as quickly as possible.
8. Contact Us
For any shipping-related queries, please reach out to us via our contact page at: https://unicmart.in/